NOTIFICATION OF SERVICE UPGRADE – MULTI FACTOR-AUTHENTICATION ON WEBMAIL

by | Jan 19, 2021

Service: https://webmail.gov.mt
​​Type of impact: ​Service Upgrade
Date Thursday 21st January 2021 at 07:00
Change Ref: 3571992

Dear User,

The Government of Malta email infrastructure is continually maintained to improve, both for functionality and also from a security perspective.

On the 21st January 2021, the enabling of Multi-Factor Authentication (MFA) on webmail (https://webmail.gov.mt/owa) shall take place. This mechanism is similar to the procedure where a user requires to authenticate to a mailbox using Outlook outside MAGNET including from mobile devices.

Users should login using their email address (name.surname@gov.mt) instead of CORP\sample901, as otherwise the process would fail.

Unless already enrolled, the MFA enrolment process may be triggered at https://mfa.mita.gov.mt.

Should you require any further clarification, kindly contact MITA Service Call Centre on callcentre.mita@gov.mt
or 2599 2777.

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