Service Call Centre News Evolving towards Modern Service Management in the Public ServiceMar 18, 2022| Call Centre, eGovernment Read More MITA Customer Care – improving through feedbackNov 12, 2021| Call Centre, Initiatives, Technology Read More MITA Call Centre & Service DeskMay 28, 2021| Call Centre, Initiatives, Technology Read More Notification of Service Change – Self-Service Password Reset (SSPR)May 26, 2021| Call Centre Read More IT Operations – the positive disruption of automationMay 13, 2021| Call Centre, Initiatives, Technology Read More Notification of Service Disruption – File Sharing Service (FSS)Apr 15, 2021| Call Centre, Uncategorized Read More NOTIFICATION OF SERVICE DISRUPTION – RFS Portal (https://rfs.gov.mt)Feb 23, 2021| Call Centre Read More NOTIFICATION OF SERVICE UPGRADE – MULTI FACTOR-AUTHENTICATION ON WEBMAILJan 19, 2021| Call Centre Read More MITA Service Management – a supporting pillarDec 3, 2020| Call Centre, Initiatives Read More NOTIFICATION OF SERVICE DISRUPTIONNov 2, 2020| Call Centre Read More
Evolving towards Modern Service Management in the Public ServiceMar 18, 2022| Call Centre, eGovernment Read More
MITA Customer Care – improving through feedbackNov 12, 2021| Call Centre, Initiatives, Technology Read More
Notification of Service Change – Self-Service Password Reset (SSPR)May 26, 2021| Call Centre Read More
IT Operations – the positive disruption of automationMay 13, 2021| Call Centre, Initiatives, Technology Read More
Notification of Service Disruption – File Sharing Service (FSS)Apr 15, 2021| Call Centre, Uncategorized Read More
NOTIFICATION OF SERVICE DISRUPTION – RFS Portal (https://rfs.gov.mt)Feb 23, 2021| Call Centre Read More
NOTIFICATION OF SERVICE UPGRADE – MULTI FACTOR-AUTHENTICATION ON WEBMAILJan 19, 2021| Call Centre Read More
