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The e-ID solution allows citizens and organisations to authenticate and gain secure access to e-Government services, and thus providing each citizen in Malta with a very secure way of conducting  e-Government Services, of signing electronic documents and of authenticating oneself in the digital world.

The e-ID is based on Single Sign-On (SSO) mechanism, where a user logs in and gains access to multiple services, without the need to re-authenticate when moving from one service to another.

In order to provide better choice of usability/security for the citizens and service providers, the e-ID offers three methods of authentication and Level of Assurance (LoA) to access the e-Government Services, as explained below:

·       Basic LoA where a citizen needs only to enter ID no. and password.

·  Intermediate LoA which provides citizens with a two-factor authentication mechanism. To authenticate a citizen needs to input his/her ID no. and password, along with a Time-based One-Time Password (TOTP) verification code.

·  High LoA which provides citizens and organisations with a higher level of security, since authentication is based on the ID card chip and PIN. 

It is to be noted that the e-ID is free of charge, available to all ID Card holders and does not expire. Citizens that would like to register for an e-ID account can do so by contacting the Identity Management Office helpdesk as specified in the link:



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