MITA designs, implements and continuously supports an email service for all Government entities.
Email remains one of the mostly used communication tools in the digital era and this is common for both the Public Service and the public sector. MITA has a duty to ensure round the clock availability, capacity, security and continuity of this critical service. Supported by a complex ecosystem of modern technology and configuration, the service features the latest functionality, allowing integration with other tools and services offered by MITA. The service manages approximately seven million messages per month and MITA ensures it is well resourced. A culture of continual improvement and technical innovation permits government email to remain an effective and efficient communication channel.

portfolio

ICT Policy & Strategy

ICT Policy & Strategy

MITA serves as the digital driver for the Government of Malta. The Agency assists the Government in establishing ICT policy direction, its governance and implementation, both at a national level and for the Public Administration.

Data Centre & ICT Services

Data Centre & ICT Services

MITA provides efficient, effective and secure ICT infrastructure and services to government. It operates a Tier III Data Centre which hosts the vast majority of government information systems, including those critical for the operation of the Maltese Public Administration.

Engagement with Community

Engagement with Community

MITA not only serves the Public Administration, it engages with society to encourage take-up of ICTs in the wider economy. Furthermore, it acts as a national asset during events of strategic and national importance.

Information Systems

Information Systems

MITA delivers and manages information systems across government, providing the tools to the Public Administration to digitalise, reform and innovate.

Digital Security

Digital Security

MITA serves as the digital security consultant for the Government of Malta. The Agency provides measures to safeguard Government’s digital assets through a comprehensive risk management approach that ensures the confidentiality, integrity and availability of data. It is entrusted to extend this function to international-scale events organised by the Government of Malta.

Consultations & Management Services

Consultations & Management Services 

The Agency operates a business model based on entering into project and service contracts funded from national and EU programmes. MITA builds relationships with clients and provides them with a suite of management services.

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