DATA CENTRE & ICT SERVICES

Workstation Support

A Workstation Support Team provides on-site client support, third party support contract management, deployment of software, upgrades, inventory management and back-end support for workstation-related technology. The Team is made up of technical people with the right level of business acumen. Considering the volume of workstations in operation across government, numbering about 18,700, this support is a critical arm of MITA, permitting the continuity of end-user business when issues occur.

portfolio

ICT Policy & Strategy

ICT Policy & Strategy

MITA serves as the digital driver for the Government of Malta. The Agency assists the Government in establishing ICT policy direction, its governance and implementation, both at a national level and for the Public Administration.

Data Centre & ICT Services

Data Centre & ICT Services

MITA provides efficient, effective and secure ICT infrastructure and services to government. It operates a Tier III Data Centre which hosts the vast majority of government information systems, including those critical for the operation of the Maltese Public Administration.

Engagement with Community

Engagement with Community

MITA not only serves the Public Administration, it engages with society to encourage take-up of ICTs in the wider economy. Furthermore, it acts as a national asset during events of strategic and national importance.

Information Systems

Information Systems

MITA delivers and manages information systems across government, providing the tools to the Public Administration to digitalise, reform and innovate.

Digital Security

Digital Security

MITA serves as the digital security consultant for the Government of Malta. The Agency provides measures to safeguard Government’s digital assets through a comprehensive risk management approach that ensures the confidentiality, integrity and availability of data. It is entrusted to extend this function to international-scale events organised by the Government of Malta.

Consultations & Management Services

Consultations & Management Services 

The Agency operates a business model based on entering into project and service contracts funded from national and EU programmes. MITA builds relationships with clients and provides them with a suite of management services.

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