MITA not only serves the Public Administration, it engages with society to encourage take-up of ICTs in the wider economy. Furthermore, it acts as a national asset during events of strategic and national importance.

The Agency collaborates with various government, national and international organisations to implement programmes eliciting the take-up of digital technologies. Various initiatives target different audiences. Special focus is placed on the adoption of emerging technologies through its Emerging Technologies laboratory. There is also emphasis on increasing the take-up of government digital services and in providing ICT professionals and students with hands-on digital experience.