30 years of Knowledge | Experience | Technology

Founded by the foresight of individuals who believed in the disruptive power and the benefits of Information Technology, and what this would bring to modern civilisation, today MITA is considered as the leading Government Entity when it comes to Technology.

Today this appetite for innovation still feeds the incessant drive that the Agency fosters as a leader in the application of technologies, best practices and team-work.

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    ELIGIBILITY REQUIREMENTS

    Technical Services Officer

    Jobsplus Permit 379/2017

    Career Opportunity in our Network Engineering Services Team

    We are seeking to employ a Technical Services Officer to work in our Network Services Team.

    Our team is responsible for the continuous operation and service improvement of the Government’s network infrastructure components including:

    • Data Centre network infrastructure projects and core network connectivity
    • WAN connectivity across Government sites
    • Wireless network connectivity across Government sites
    • LAN Infrastructure Projects across Government sites

    As a member of the Network Services Team, you will work with your colleagues and others across the agency to troubleshoot operational issues, reduce the recurrence of incidents, and increase the reliability and usability of our infrastructure services.

    This is a very challenging role and provides candidates with the opportunity to participate in interesting and high-profile projects and services, acquiring diverse skills and further developing one’s career.

    Eligible candidates will hold either of the following combinations of qualifications and/or experience, related to ICT.

    Either:

    • an ICT related diploma (MQF level 5); OR
    • an ICT related diploma (MQF level 4) together with one-year experience in an ICT related area; OR
    • two years’ experience in an ICT related area.

    Fresh graduates may be offered an employment opportunity subject to the provision of final results.

    *Candidates’ qualifications, experience and competencies will be assessed in line with the Agency’s Career Progression framework. Successful candidates may be engaged at either the Associate level – Career Level 2, the standard level – Career Level 3 or the Senior level – Career Level 4.

    Submit a detailed CV, together with a covering email by not later than 14th June 2024 to: [email protected]

    MITA provides equal opportunities.

    Investing in your future.

    Technical Services Officer – Change Management

    Jobsplus Permit 317/2017

    MITA continues to be at the forefront of digital transformation supporting the Government of Malta. Its robust, stable, and experienced presence, allow it to contribute towards initiatives of national value, which amongst others, are achieved through its vast service offerings.

    We are looking for an enthusiastic, results-oriented Change Management Officer. This long-term role will support MITA’s success by having a primary role in, and contributing to the objectives of the Change Management Team, which also includes being involved in Configuration Management and Problem Management.

    Reporting to the Change Manager, under the direction of the Team Leader, the Change Management Officer shall:

    • Be passionate and enthusiastic to acquire, and research areas of required knowledge
    • Demonstrate a positive attitude to work flexibly in a team while collaborating with and bringing together various stakeholders
    • Be able to execute operational requirements and coordinate work autonomously, in line with direction. Such work includes evaluation of change requests, configuration data, and problems, ensuring compliance with policies and procedures, coordination of stakeholder meetings, analysis of documented information, reporting, improvements, and liaison with other parties
    • Have an eye for detail, pinpointing exceptions, while taking a holistic view within the respective context
    • Be fluent in written English and able to communicate both verbally and in writing
    • Have experience or sound understanding of service management concepts based on ITIL® (or other frameworks/standards), particularly in Change Management and Configuration Management
    • Work during normal office hours, with infrequent exceptions

    Eligibility Requirements

    Eligible candidates will hold either of the following combinations of qualifications and / or experience related to ICT.

    Either:

    • an ICT related diploma (MQF level 5); OR
    • an ICT related diploma (MQF level 4) together with one-year experience in an ICT related area; OR
    • two years’ experience in an ICT related area.

    Fresh graduates may be offered an employment opportunity subject to the provision of final results.

    Candidates’ qualifications, experience and competencies will be assessed in line with the Agency’s Career Progression framework. Successful candidates may be engaged at either the Associate level – Career Level 2, the standard level – Career Level 3 or the Senior level – Career Level 4.

    Submit a detailed CV, together with a covering email, by not later than 28th June 2024 to: [email protected]

    MITA provides equal opportunities.

    Investing in your future.

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