The e-ID solution allows citizens and organisations to gain secure access to e-Government services and sign electronic documents. It is based on Single Sign-On (SSO) mechanism negating the need to re-authenticate when moving from one service to another.
In order to provide a better balance of usability and security for citizens and service providers, the e-ID offers three methods of authentication and Level of Assurance (LoA) to access e-Government Services:
- basic LoA, where a citizen needs to enter ID no. and password only
- intermediate LoA, providing a two-factor authentication mechanism. A citizen needs to input ID no. and password, along with a Time-based One-Time Password (TOTP) verification code;
- high LoA, where authentication is based on an ID card chip and PIN.
e-ID is free of charge, available to all ID Card holders and does not expire. If you would like to register for an e-ID account contact the Identity Management Office helpdesk at: https://eid.gov.mt/auth/Help
If you would like more information on how to integrate with the eID, please contact us on
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