We are vital to the success of our Agency.
We respect one another and our diversities. We communicate effectively, honour our commitments, embrace team work, and value individual ability and equity. We nurture individual well-being and our environment.


We take decisions within our roles and responsibilities.
We promote accountability, efficiency and effectiveness to attain our highest potential.

continuous improvement

We believe there is no limit to our improvement.
We are forward looking and seek to achieve this through the adoption of innovation, ongoing development and harnessing of employee potential.

client focus

We partner with our clients to attain mutual success.
We seek to provide our clients with excellent customer care and value adding services, whilst enabling them to become more self-sufficient.


We are committed to deliver excellence.
We achieve this in our work and interactions with stakeholders through the application of accumulated knowledge and skill, ethical behaviour and quality delivery.


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